UPDATE: they sent a replacement panel and battery pack and am awaiting a bag to send back the old ones so they can test them. Good company.
Nomad 7 (7 watts) Solar Panel and Guide 10 Plus battery pack
This is a high power 5V usb solar charger that works as well as plugging your phone into the wall in good sunlight. With 1 amp of power it will efferently charge all but the latest huge phones such as the note II which it dose struggle a bit at.
An excellent products that I have been using for the last 2 years. In that time with about 9 months of hard use both parts of the set-up have finely failed.
It had been well used in over 7 country’s and over the summer of its failer was used for 6 months In Poland, Slovakia, Crimea before finaliey failing on a 2 month trip to the Canary islands.
The Guide10plus battery pack melted the plastic rappers off a set of Mignon Hybrid NiMH AA 2100mAh battery’s. They were finger burning hot, then with a fresh set of battery’s it gives off pungent white smoke from one of the internal components and dose not charge or function.
The panel failed at the same time, this time the failer was less final. Originally the panel worked fine in a good sunny position it could could charge 3 devises in a day with power to spare.
Now it is lucky to ¼ to half charge a devices in a days good sunshine. I think an internal cable may have broken if goalzero don’t come back with a solution might try to cut the fabric open and examine each join to check this. Both products had exposer to due and some light rain in north Europe in the south Europe the was a lot of fine blowing sand and volcanic dust. The panel had the cover folded back which might have stressed the internal cables? Neither had any “abuse” beyond normal hard use.
To sum up the products are excellent but not indestructible and am now reaching out to the manufacturer golazero to get feedback on what might have coursed both components to fail at the same time. Watch this space for a reply.